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Overview

The Integrations screen centralizes all of the CLM's connections with external providers. Integrations are organized into four categories:

CategoryIntegrations
Certificate AuthorityLet's Encrypt, DigiCert, Microsoft AD CS, Sectigo (ACME), DigiCert (ACME), GlobalSign (ACME), Google Trust Services (ACME), ZeroSSL (ACME), SSL.com (ACME), Other CA (ACME)
Load BalancerF5 BIG-IP, Citrix NetScaler
CloudAmazon AWS (ACM + Route 53), Microsoft Azure
IISWindows IIS servers

Certificate Authorities​

CADirectory URLEABCAA tag
Let's Encrypthttps://acme-v02.api.letsencrypt.org/directoryNoletsencrypt.org
Sectigo (ACME)https://acme.sectigo.com/v2/DVYessectigo.com
DigiCert (ACME)https://one.digicert.com/mpki/api/v1/acme/v2/directoryYesdigicert.com
GlobalSign (ACME)https://emea.acme.atlas.globalsign.com/directoryYesglobalsign.com
Google Trust Services (ACME)https://dv.acme-v02.api.pki.goog/directoryYes — single-use, expires in 7 dayspki.goog
ZeroSSL (ACME)https://acme.zerossl.com/v2/DV90Yessectigo.com
SSL.com (ACME)https://acme.ssl.com/sslcom-dv-rsa (or -ecc)Yesssl.com — required even without a published CAA record
Other CA (ACME)Entered at registrationVariesVaries
DigiCertNative API — doesn't use ACME—digicert.com
Microsoft AD CSInternal CA via agent — doesn't use ACME——

Directory URLs come pre-filled in the registration form and can be edited via the pencil icon, for accounts with a custom endpoint.

CAA Record

If the domain has any published CAA record, it must authorize the tag of the chosen CA, or issuance will be rejected even with the integration connected. Domains with no CAA record at all accept issuance from any CA — except SSL.com, which requires the record regardless.

Google Trust Services, ZeroSSL, and SSL.com don't have their own card

These three CAs are registered through the generic Other CA (ACME) card, but have dedicated guides with the step-by-step, details, and common errors for each.


How registration works​

When you click Connect and fill in the Register account modal, the CLM stores the credentials but doesn't register the account with the CA at that moment. The account stays pending registration, and the actual binding happens on the first submitted signing order.

That's why incorrect EAB credentials only surface an error on the first issuance, not at registration. The full flow is covered in Issuance flow.

The HMAC key is stored encrypted and never shown again — to change it, enter a new one in the edit modal.


Managing integrations​

Each card displays the name, category, description, and connection status. Click the ⋮ menu to edit or delete.

Enable / Disable — the Integration enabled toggle pauses the automatic healthcheck without deleting the integration. Useful for temporary maintenance.

Test connection — available on integrations that support it, validates credentials and connectivity with the external service.

Request integration — didn't find what you need? Use the Request integration card to suggest a new provider.


Configuration guides​

Certificate Authorities — Let's Encrypt · Sectigo (ACME) · DigiCert (ACME) · GlobalSign (ACME) · Google Trust Services (ACME) · ZeroSSL (ACME) · SSL.com (ACME) · Other CA (ACME) · DigiCert · Microsoft AD CS

Cloud — Amazon AWS · Microsoft Azure

Load Balancers — F5 BIG-IP · Citrix NetScaler

IIS — Microsoft IIS